Conflict-Intelligent Hospitals - Cover for pdf.png
Conflict-Intelligent Hospitals - Cover for pdf.png

Conflict-Intelligent Hospitals: A Framework for Transformation

$0.00

Get Free Early Access to "Conflict-Intelligent Hospitals: A Framework for Transformation"

The average hospital loses millions of dollars every year to preventable conflict costs—turnover, burnout, productivity loss, compromised patient care, and malpractice suits. But the solution isn't another quick-fix program or generic team-building exercise.

This 160-page draft summary introduces the Conflict Intelligence Framework for Hospitals. It’s a systematic, evidence-based program designed for hospitals. Drawing on 35+ years of conflict resolution expertise and extensive research into healthcare's unique challenges, this approach shows how to:

✓ Prevent conflicts through intentional system design, not just react to crises

✓ Build the ten core values that enable conflict-intelligent cultures

✓ Transform peoplework (how we relate) to support mindwork (how we decide) and handwork (clinical excellence)

✓ Understand the different types of conflicts that arise in hospitals

✓ Measure progress with both leading and lagging indicators

✓ Navigate obstacles that derail other culture change initiatives

✓ Achieve sustainable results over 3-5 years, not superficial short-term fixes

This is a working draft. You're invited to join the conversation by reading, commenting, and sharing your insights. Your experience as a healthcare leader will help refine this framework and make it more useful for the field.

Get Free Early Access to "Conflict-Intelligent Hospitals: A Framework for Transformation"

The average hospital loses millions of dollars every year to preventable conflict costs—turnover, burnout, productivity loss, compromised patient care, and malpractice suits. But the solution isn't another quick-fix program or generic team-building exercise.

This 160-page draft summary introduces the Conflict Intelligence Framework for Hospitals. It’s a systematic, evidence-based program designed for hospitals. Drawing on 35+ years of conflict resolution expertise and extensive research into healthcare's unique challenges, this approach shows how to:

✓ Prevent conflicts through intentional system design, not just react to crises

✓ Build the ten core values that enable conflict-intelligent cultures

✓ Transform peoplework (how we relate) to support mindwork (how we decide) and handwork (clinical excellence)

✓ Understand the different types of conflicts that arise in hospitals

✓ Measure progress with both leading and lagging indicators

✓ Navigate obstacles that derail other culture change initiatives

✓ Achieve sustainable results over 3-5 years, not superficial short-term fixes

This is a working draft. You're invited to join the conversation by reading, commenting, and sharing your insights. Your experience as a healthcare leader will help refine this framework and make it more useful for the field.

What's Inside:

  • Why healthcare conflicts require healthcare-specific solutions

  • The true costs documented with research (and how to calculate yours)

  • A detailed taxonomy of conflicts in hospitals

  • Real cases including the Rhode Island Hospital tragedy and what it teaches

  • The complete framework: knowledge, skills, and practices

  • Ten core values with practical guidance for making each one real

  • Where to start, how to measure, what obstacles to expect

  • A realistic 3-5 year implementation roadmap

This is a working draft. You're invited to join the conversation by reading, commenting, and sharing your insights. Your experience as a healthcare leader will help refine this framework and make it more useful for the field.